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CHANNEL OBJECT

CHANNEL OBJECT

This object contains various contact channels to reach users or teams.

PROPERTYNAMETYPEDESCRIPTIONCOMMENTS
#CHANNEL.TYPETypeIntDescribes the type of channel(e.g. Phone, e-mail...)
#CHANNEL.CATEGORYCategoryIntProvides addition information about the type of channel(e.g. Work, home...)
#CHANNEL.VALUEValueStringValue associated to the category of the channel(e.g. the phone number itself)
#CHANNEL.COMMENTCommentStringComment associated to the channel(e.g. "Call from 9-16h",...)
#CHANNEL.PREFERREDPreferredBooleanIndicates whether the channel should be used for sending notifications
#CHANNEL.VERIFIEDVerifiedBooleanIndicates whether it has been verified that the contact channel belongs to the person or team to which it is assignedThe verification is usually done by sending a notification by the contact channel and requesting a response.

Notice that in order to obtain a specific type of #CHANNEL.VALUE for different #CHANNEL.CATEGORY and #CHANNEL.TYPE combinations, codes defined inOBJECT - OBJECT TREE references should be used.

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