event_get ( session, event_id )

Is a function to retrieve all information about an event.

Input

parameters:

session: is the session id obtained in the session_init call

event_id: an event reference

Output

parameters:

result: is the XML event object

event:

ref: the internal ID of the Linkcare System

type: is the type of event. See more in event_type() function

status: is the status of the event. Possible values OPEN/CLOSED

phone_poster: is the phone of the event poster.

priority: priority order (HIGH / MEDIUM / NULL)

comments:

open: comments to open the event

close: comments to close the event

call_type: IN/OUT/VOID. Is the direction of the communication between phone and phone_poster. It’s needed to paint the arrow.

follow_report: if the event must be show in the follow report. Possible values: Y/N

posted_by: is the information of the creator of the event

role: is composed by <id> and <desc>. Is the role of the creator of the event

id: Is the internal ID of the person/professional

nickname: Is the nickname of the person/professional

name_complete: Is the name complete

date: Date of creation

minutes: Duration between the start time of the event and the creation in the system of the event. See more in elapsed_list() function

assigned_to: is the next person assigned in the workflow of the event

modified: is the last modifier person of the event

issued_by: is the origin person that reports the event

phone: The phone number that create the event

type: Can be POSTER /CASE / OTHER

person: if the issuer is POSTER or OTHER this tag show the contact information as the information of the poster for example

admission: is the admission XML object that is related by the event. See more in admission_get() function

case: is the case XML object that is related by the event. See more in case_get() function

tasks: is a list of tasks related by the event. See more in event_task_list() function

forms: is a list of forms related by the event. See more in event_form_list() function

permissions: edit and delete event permissions

edit: flag that shows if event can be edited by active USER (true/false)

delete: flag that shows if event can be deleted by active USER (true/false)

ErrorMsg: any fault in the call, either in the validation of input parameters, errors in the connection to the database or any other error, this parameter returns the error message produced

Request

sample:

event_get ( “LCAAAAAAAAAAAAAA”, “event_id{@source}“);

Response

sample:

<result>
  <event>
    <ref>10674</ref>
    <type>
      <id>#EVENT:SOCIAL</id>
      <desc>I need some help</desc>
    </type>
    <status>OPEN</status>
    <read_mark>true</read_mark>
    <phone_poster/>
    <priority>NULL</priority>
    <event_code/>
    <comments>
      <open>-</open>
      <close/>
    </comments>
    <closed_by>
      <ref/>
      <nickname/>
      <name_complete/>
    </closed_by>
    <team>
      <ref/>
      <name/>
    </team>
    <follow_report>N</follow_report>
    <call_type>VOID</call_type>
    <posted_by>
      <role>
        <id>24</id>
        <desc>Case Manager</desc>
      </role>
      <team>
        <id>1</id>
        <description>Linkcare</description>
      </team>
      <user_id>16761</user_id>
      <nickname>PEDRO SÁNCHEZ</nickname>
      <name_complete>PEDRO SÁNCHEZ</name_complete>
      <date>2018-05-28 00:00:00</date>
      <minutes/>
      <editable>false</editable>
      <channel>
          <type>email</type>
      </channel>
    </posted_by>
    <assigned_to>
      <role>
        <id>24</id>
        <desc>Case Manager</desc>
      </role>
      <team>
        <id/>
        <description/>
      </team>
      <user_id/>
      <nickname/>
      <name_complete/>
      <date/>
      <minutes/>
      <editable>false</editable>
      <channel>
          <type></type>
      </channel>
    </assigned_to>
    <modified>
      <date>2018-05-28</date>
      <hour>15:12:14</hour>
      <user>
        <id>17474</id>
        <nickname>PEDRO SÁNCHEZ</nickname>
        <name_complete>PEDRO SÁNCHEZ</name_complete>
      </user>
    </modified>
    <issued_by>
      <type>POSTER</type>
      <description>Creator</description>
      <phone/>
      <person>
        <user_id>17474</user_id>
        <nickname>PEDRO SÁNCHEZ</nickname>
        <name_complete>PEDRO SÁNCHEZ</name_complete>
        <date>2018-05-28 00:00:00</date>
      </person>
    </issued_by>
    <admission>
      <ref>27851</ref>
      <version>3</version>
      <data>...</data>
    </admission>
    <case>
      <ref>14872</ref>
      <username>slpedro</username>
      ...
    </case>
    <forms/>
    <tasks/>
    <permissions>
      <edit>false</edit>
      <delete>false</delete>
    </permissions>
  </event>
</result>
<ErrorMsg></ErrorMsg>

Notes:

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