Actions triggered by appointments

Creation of appointments

The creation of an appointment (appointment_create()) triggers the following actions:

• A notification will be created for the organizer and scheduled at the appropriate date.

Adding members to an appointment

Only the organizer of the appointment can add new members (using the API function appointment_set ()).

When a new member is invited to the appointment a notification will be sent to that the contact channels enabled in his Notification Preferences (email, SMS, etc.).

The appointment will also appear in the user’s appointments calendar showing the status (accepted, declined, not responded) of the invitation, which can be modified by the invited user.

If a member of the appointment declines the invitation, the appointment will disappear from his calendar, but it will not be removed as member of the appointment so that the organizer can see that the invitation was declined.

Removing a member from an appointment

Only the organizer of an appointment can remove members (using the API function appointment_set ()).

Removing a member triggers the following actions:

• Send an communication to the removed member indicating that the invitation has been canceled

• The appointment will disappear from the Apointments Calendar of the removed member.

Remove an appointment

Only the organizer of the appointment can delete it executing one of the following actions (using the function appointment_delete ())

Removing an appointment triggers the following actions:

• Send an communication to the to all the members that haven’t declined the invitation indicating that the invitation has been canceled

• The appointment will disappear from the Apointments Calendar of all members as well as of the organizer’s calendar.

Change the date of an appointment

Only the organizer of the appointment can modify the scheduled date.

When the date is modified:

• Any response to the invitations sent previously will be reseted to “Not answered”.

• A new invitation notification is sent to the members. This includes the members that previously had declined the invitation, so they will have a new opportunity to accept it.

• The appointment will be moved to the new date

Change the status of an invitation

Only the invited member can change the status of his invitation.

When a member changes the status of his invitation (to “ACCEPTED”, “DECLINED”, etc), the organizer will be notified about the new status.